Terms and Conditions

These Terms and Conditions govern access to and use of the public website operated by A to Z Psychiatry and Wellness PLLC.

By accessing or using the website after receiving reasonable notice of these Terms, you agree to follow them to the extent permitted by applicable law. If you do not agree, discontinue use of the website.

If you use the website for another person, business, healthcare organization or other entity, you represent that you are authorized to act for that party.

The website provides general information about the practice, psychiatric and behavioral-health services, appointment pathways, patient resources, telehealth, professional referrals and related administrative matters.

The website may be used only for lawful purposes and in accordance with these terms.

Visitors must be legally capable of agreeing to these terms or use the website through a parent, legal guardian or other authorized representative.

Information about services is not an assurance that a particular service is appropriate, available or legally permitted in every location.

Website content is provided for general educational and informational purposes only. It is not intended to:

• Diagnose a psychiatric, medical or behavioral condition.
• Recommend an individualized treatment plan.
• Replace evaluation by a qualified healthcare professional.
• Provide medication-management instructions.
• Determine whether a person requires emergency care.
• Guarantee a particular clinical outcome or response to treatment.

Do not disregard or delay professional medical advice because of information viewed on this website.

Accessing the website, reading its content, submitting a contact form, requesting an appointment or sending an email does not by itself establish a provider-patient relationship.

A provider-patient relationship may begin only after the practice has completed its applicable intake, eligibility, consent and clinical acceptance procedures and has clearly confirmed that care will be provided.

The practice may decline or redirect an inquiry when services are unavailable, clinically inappropriate, outside the provider’s scope, outside the licensed service area or otherwise unsuitable.

Appointment requests

Submitting an appointment request does not reserve an appointment, establish a clinician-patient relationship or guarantee acceptance for care. An appointment is confirmed only when the practice provides direct confirmation.

Service availability

Services may depend on provider availability, licensure, patient location, clinical appropriateness, service scope, insurance participation, payment arrangements and other practice requirements.

Cancellations, rescheduling and missed appointments

Confirmed appointments may be subject to the cancellation, rescheduling, late-arrival and missed-appointment procedures disclosed during scheduling, intake or patient onboarding. The current patient-facing policy controls when it differs from a general website description.

Insurance and payment information

Website information about insurance, fees, estimates or payment options is general unless confirmed for a specific patient and service. Insurance verification is not a guarantee that an insurer will pay a claim.

The website, general contact forms, routine email and ordinary voicemail are not continuously monitored and must not be used for emergencies or immediate safety concerns.

Do not use routine website channels for:

• Active suicidal intent or a suicide attempt in progress.
• Immediate risk of harm to another person.
• Severe psychiatric or behavioral instability.
• Suspected overdose or dangerous intoxication.
• Serious medication reactions.
• Life-threatening medical symptoms.

You agree not to misuse the website or interfere with its operation. Prohibited conduct includes:

• Using the website for unlawful or fraudulent purposes.
• Submitting false, misleading or impersonated information.
• Attempting to gain unauthorized access to accounts, systems or data.
• Introducing malware, malicious code, automated attacks or harmful content.
• Scraping, harvesting or systematically extracting website data without authorization.
• Interfering with security, availability, performance or other users’ access.
• Uploading content that violates confidentiality, privacy, copyright or other rights.
• Using website content to misrepresent the practice, provider or available services.
• Attempting to use routine website channels for harassment, threats or abusive conduct.

The practice may restrict or block access when misuse, security risk or unlawful activity is suspected.

Unless otherwise stated, the website and its content—including text, layouts, graphics, logos, icons, photographs, videos, downloadable materials, service descriptions and design elements—are owned by or licensed to A to Z Psychiatry and Wellness.

Website content may be viewed and printed for personal, noncommercial and informational use, provided that copyright, trademark and other notices remain intact.

Without prior written authorization, you may not:

• Republish or commercially distribute website content.
• Modify or create derivative works from website materials.
• Use the brand name, logos or design assets commercially.
• Remove copyright, trademark or attribution notices.
• Frame or reproduce substantial portions of the website on another service.

Third-party trademarks and materials remain the property of their respective owners.

You are responsible for ensuring that information submitted through the website is accurate, lawful and appropriately authorized.

Do not submit content that:

• Belongs to another person without appropriate authority.
• Contains unlawful, threatening or defamatory material.
• Contains malware, harmful code or deceptive links.
• Violates a professional, contractual, privacy or confidentiality duty.
• Includes unnecessary highly sensitive information through a general website form.

The practice may review, route, retain, reject or delete submissions as reasonably necessary for security, administration, compliance and the purpose for which the information was submitted.

Submission does not require the practice to provide services, respond within a particular timeframe or take the requested action.

The website may contain links to or integrations with third-party services, including:

• Patient portals.
• Scheduling systems.
• Telehealth platforms.
• Payment processors.
• Maps and directions.
• Social-media platforms.
• Professional directories.
• External educational resources.

Third-party services operate under their own terms, privacy policies, accessibility practices and security measures.

The practice does not control every third-party platform and is not responsible for its independent content, availability, security or data practices.

Review the applicable terms before using an external platform or submitting information to it.

The practice seeks to provide useful and accurate website information but does not guarantee that every page, schedule, service description, insurance statement, link or resource will always be complete, current or error-free.

The practice may modify, suspend, remove or replace website content and features at any time.

Website availability may be affected by:

• Maintenance and software updates.
• Hosting or network outages.
• Cybersecurity events.
• Third-party service failures.
• Technical errors or browser incompatibility.
• Events outside the practice’s reasonable control.

Contact the practice directly to confirm time-sensitive information before relying on it.

To the fullest extent permitted by applicable law, the public website and its content are provided on an “as is” and “as available” basis.

The practice does not make a warranty that the website will always be uninterrupted, error-free, secure, complete, current or suitable for a particular purpose.

Without limiting the preceding statements, no website content guarantees:

• That a particular service or provider will be available.
• That a requested appointment will be accepted or scheduled.
• That information will apply to an individual clinical situation.
• That a medication, evaluation or treatment will be appropriate.
• That an insurer will cover or pay for a service.
• That use of the website will produce a particular clinical outcome.

Some rights and warranties cannot lawfully be disclaimed. Nothing in these Terms waives a right or remedy that applicable law does not permit a website operator to waive.

To the fullest extent permitted by applicable law, A to Z Psychiatry and Wellness PLLC and its owners, clinicians, personnel, contractors and service providers will not be liable for indirect, incidental, special, consequential, exemplary or punitive damages arising from or related to:

• Use of or inability to use the public website.
• Reliance on general website information.
• Delayed, incomplete or failed form or email delivery.
• Website interruptions, technical errors or malicious third-party acts.
• Third-party websites, portals, platforms or content.
• Decisions made without appropriate professional evaluation.

Nothing in these Terms excludes or limits liability that cannot lawfully be excluded or limited, and nothing limits rights available under applicable consumer-protection, privacy, healthcare or other non-waivable law.

To the extent permitted by applicable law, you agree to indemnify and hold harmless A to Z Psychiatry and Wellness PLLC and its owners, clinicians, personnel, contractors and service providers from third-party claims, liabilities, losses, damages, costs and reasonable expenses resulting from:

• Your unlawful or unauthorized use of the website.
• Your material violation of these Terms and Conditions.
• Your violation of another person’s rights.
• Information or content submitted without appropriate authority.
• Fraudulent, abusive, harmful or security-compromising conduct.

This section does not require indemnification where prohibited by law and does not apply to the extent a claim results from the practice’s own conduct for which indemnification cannot lawfully be required.

Governing law

Except where federal law or another controlling law applies, these Terms and Conditions are governed by the laws of the State of Georgia, without regard to conflict-of-law principles.

Venue

Subject to applicable law and any non-waivable right to another forum, a dispute concerning these Terms or use of the public website may be brought in a state or federal court with jurisdiction over Gwinnett County, Georgia.

Informal resolution

Before filing a nonurgent website-related claim, the parties are encouraged to provide reasonable written notice and attempt in good faith to resolve the matter informally when appropriate.

Severability

If a provision is found invalid or unenforceable, it will be limited or removed only to the extent necessary, and the remaining provisions will continue in effect.

No waiver

A failure to enforce a provision does not waive the right to enforce that provision or another provision later.

Entire website-use agreement

These Terms, together with website policies expressly incorporated by reference, constitute the agreement governing use of the public website. Separate patient-care documents govern their respective subjects.

Changes to these Terms

The practice may update these Terms and Conditions to reflect changes in website features, services, law, technology or business practices.

Revised Terms will be posted on this page with an updated effective or review date. Continued use after an update constitutes acceptance to the extent permitted by law.

Related website policies

Contact information

Contact the practice with nonurgent questions concerning these Terms and Conditions.