Accessibility Statement

We seek to make information about services, appointment pathways, patient resources and practice operations available to visitors using a range of devices and assistive technologies.

Accessibility considerations may include screen readers, keyboard-only navigation, voice-control software, magnification, browser zoom, alternative input devices and modified color, contrast, motion or text-display preferences.

The Web Content Accessibility Guidelines provide technical criteria for making digital content more perceivable, operable, understandable and robust.

We use WCAG 2.2 Level AA as a target where reasonably applicable. We do not represent that every page, file or third-party service has been independently certified as fully conforming.

Learn more through the W3C Web Accessibility Initiative .

Depending on the page and feature, accessibility practices may include:

• Meaningful headings, landmarks, labels and descriptive links.
• Keyboard-operable links, controls and visible focus states.
• Readable contrast and cues that do not rely on color alone.
• Alternative text for meaningful images where appropriate.
• Responsive layouts across desktop, tablet and mobile screens.
• Support for browser zoom and reduced-motion preferences.

The website is intended to work with current versions of commonly used browsers, operating systems and assistive technologies. Older software, unusual browser extensions or strict security settings may affect functionality or display.

When reporting a compatibility problem

• Identify the page or feature involved.
• Include the browser, device and assistive technology used when available.
• Briefly describe what happened and the alternative access needed.
• Do not include passwords, sensitive identifiers or unnecessary health information.

Despite accessibility efforts, some content or functionality may not work equally well for every visitor. Potential limitations may involve:

• Downloadable documents or files that require further remediation.
• Appointment, portal, telehealth, map or payment interfaces supplied by third parties.
• Embedded media whose captions, transcripts or controls are externally managed.
• Temporary issues introduced by a website, theme or plugin update.

When a barrier is reported, we may review the affected page and consider a reasonable alternative method of providing the same nonurgent information.

The website may link to or embed independently operated services, such as a patient portal, appointment system, telehealth platform, payment service, map, professional directory, video or social platform.

A to Z Psychiatry and Wellness PLLC may not control the source code, accessibility configuration or update schedule of those services. When an external tool creates a barrier, visitors may contact the practice to ask whether another approved method is available for completing the same nonurgent task.

When website information or a feature is not accessible, contact the practice to request reasonable assistance or an alternative format. Depending on the request and available resources, assistance may include:

• Providing nonurgent practice information by telephone or email.
• Sending an accessible digital or plain-text version of information.
• Explaining an appointment or administrative process.
• Identifying another approved method of completing a nonurgent website task.

We may request enough information to understand the barrier and the assistance needed. Visitors should avoid including unnecessary clinical details in the initial request.

Accessibility may be considered through automated scanning, keyboard review, responsive-layout testing, color-contrast review, manual inspection of headings and forms, assistive-technology testing and feedback from visitors.

Automated tools can identify some issues, but they do not replace manual evaluation. This statement may be revised when the website, available services, accessibility findings or applicable requirements materially change.

This statement does not guarantee that every page, file or third-party service will be free from accessibility barriers in every technology combination.

Report a digital accessibility barrier or request another way to access information by identifying the page or feature involved, briefly describing the problem and stating the preferred response method or alternative format.

Do not use an accessibility message to send passwords, detailed clinical information or emergency concerns.