Nondiscrimination Notice

The practice seeks to provide available psychiatric services, administrative assistance and patient communication in a respectful and nondiscriminatory manner.

• Eligible people are not unlawfully denied available services.
• A lower standard of service is not provided because of a protected characteristic.
• People are not unlawfully segregated or unnecessarily separated.
• Eligibility standards are applied through lawful, nondiscriminatory processes.
• Good-faith requests for lawful assistance or civil-rights review are not grounds for retaliation.

Service availability may depend on lawful and nondiscriminatory considerations, including clinical needs, provider licensure, the patient’s physical location, scope of practice, capacity, payment arrangements and the level of care required.

Section 1557 of the Affordable Care Act prohibits discrimination on specified grounds in covered health programs and activities. Additional federal, state or local protections may also apply.

This notice states the practice’s general commitment. It does not independently determine which civil-rights statutes or regulations apply to every service or transaction.

A person with a disability may request communication assistance or a reasonable modification needed to access an available service. The appropriate response depends on the communication need, the service involved and applicable requirements.

Depending on the circumstances, assistance may include:

• Qualified sign-language interpretation.
• Accessible electronic communication or alternative-format information.
• Large-print materials, qualified readers, captioning or transcription support.
• Use of an appropriate telecommunications relay service.
• Reasonable modifications to communication procedures when necessary and appropriate.

Request assistance before an appointment when possible so the practice has time to understand the need and identify an appropriate arrangement.

A person who communicates primarily in a language other than English may request language assistance for important communications with the practice.

Depending on need, availability and applicable requirements, assistance may include:

• A qualified spoken-language interpreter.
• Telephone or video interpretation.
• Translation of important written information.
• Help identifying the person’s preferred language.
• Another approved, accurate and confidential language-access method.

The practice will review the request and explain the assistance that can be arranged. When qualified language assistance is required by applicable law, the practice will follow those requirements.

Contact the practice as early as possible and describe the communication assistance needed.

Do not include extensive medical history, Social Security numbers, payment-card information, passwords or complete verification codes in the initial assistance request.

A person who believes the practice failed to provide required assistance or engaged in unlawful discrimination may submit a nonurgent written concern to the practice.

Include the following information when available:

• The person’s name and preferred contact method.
• The date and location or format of the event.
• A concise description of what occurred.
• The assistance or resolution requested.
• Relevant communications or supporting documents.
• Any communication assistance needed for the review process.

The practice will direct the concern to the appropriate responsible person and respond through a suitable communication method. This website does not represent that a specific statutory grievance procedure or designated Section 1557 coordinator applies unless the practice confirms that requirement.

A person may also file a civil-rights complaint with the U.S. Department of Health and Human Services Office for Civil Rights when the organization, program and concern fall within OCR’s jurisdiction.

HHS states that a complaint may be filed through the OCR Complaint Portal or in writing. Complaints are generally expected within 180 days of when the person knew of the alleged discrimination, although OCR may extend that period for good cause.

The practice does not intend to intimidate, threaten, coerce or unlawfully retaliate against a person because that person:

• Requested language or disability-related communication assistance.
• Asked about civil-rights protections.
• Submitted a good-faith concern or grievance.
• Participated in a civil-rights review or investigation.
• Supported another person in raising a lawful concern.

This commitment does not prevent the practice from addressing threatening, fraudulent, abusive or clinically unsafe conduct through lawful and nondiscriminatory procedures.

This notice describes the practice’s general nondiscrimination commitment and communication-support pathway. It does not by itself determine whether every provision of Section 1557 or another civil-rights law applies to the practice.

Section 1557 generally applies to covered health programs or activities that receive qualifying HHS federal financial assistance, are administered by HHS or fall within another category specified by law. The practice’s exact coverage status depends on facts that should be confirmed through legal and compliance review.

HHS announced in June 2026 that a federal court had vacated specific provisions of the 2024 Section 1557 rule relating to gender identity. HHS also stated that OCR continues to enforce protections based on race, color, national origin, age, disability and aspects of sex discrimination not affected by the court’s order. This page should be reviewed whenever governing requirements or the practice’s coverage status changes.

Contact the practice to request language assistance, disability- related communication assistance, an alternative format or information about raising a nonurgent civil-rights concern.

General website forms and ordinary email are not continuously monitored. Do not use them for emergencies, immediate safety concerns or urgent clinical needs.